LEGAL NOTICE

Last Updated: August 20, 2026

This Legal Notice provides information about the owner and operator of lowusn.shop and sets out important legal information concerning the use of this Website.

1. Website Operator and Seller

The Website lowusn.shop is owned and operated by:

PINK INVESTMENTS LIMITED
Company Number: 194218
Registered Address: 19 Seabreeze Road, Mangawhai Heads, Mangawhai, New Zealand
Postal Code: 0505
Website: lowusn.shop
Email: support@lowusn.shop
Telephone: +64 21 768 684

Unless expressly stated otherwise, PINK INVESTMENTS LIMITED is the seller of products purchased through lowusn.shop.

For questions concerning orders, products, payments, delivery, returns, refunds, complaints, or other matters relating to this Website, please contact us at:

support@lowusn.shop

2. Scope of This Website

lowusn.shop is an ecommerce Website through which customers may browse and purchase products offered by PINK INVESTMENTS LIMITED.

The Website may be accessed by customers located in Poland and other markets where delivery is made available during checkout.

The availability of a product, payment method, or delivery option may depend on the customer's location and the information displayed during checkout.

3. Consumer Information

Before placing an order, customers should review the information displayed on the Website concerning:

• the main characteristics of the products;

• product prices;

• available payment methods;

• shipping and delivery conditions;

• applicable delivery costs;

• the identity and contact details of the seller;

• the right of withdrawal;

• returns and refunds;

• complaint procedures; and

• statutory rights concerning non-conforming goods.

Additional information is available in our:

• Terms of Service;

• Privacy Policy;

• Return & Refund Policy; and

• Shipping Policy.

These policies form part of the information provided through lowusn.shop.

4. Prices

Product prices are displayed on the Website before an order is submitted.

The total amount payable will be shown during checkout before the customer confirms the order.

We aim to ensure that prices and product information are accurate. If an obvious pricing or technical error occurs, we will handle the matter in accordance with applicable law and our Terms of Service.

Changes to prices generally apply only to future orders and do not retroactively alter a sales contract that has already been concluded.

5. Shipping

Standard Shipping: Free

We currently provide free standard shipping where this is indicated on the Website.

If another delivery option involves an additional charge, the applicable cost will be displayed before the order is confirmed.

Further information about shipping and delivery is available in our Shipping Policy.

6. Cash on Delivery

Cash on Delivery (COD) is available where this payment option is displayed during checkout.

For eligible COD orders, payment is generally collected when the goods are delivered.

The total amount payable and any applicable charges will be displayed before the customer submits the order.

Customers are responsible for providing accurate contact and delivery information so that the order can be delivered successfully.

7. Right of Withdrawal

Consumers located in Poland and other applicable European Union or European Economic Area countries generally have a statutory right to withdraw from an online purchase within 14 days, subject to applicable legal exceptions.

The conditions, procedures, deadlines, return costs, and refund rules relating to withdrawal are described in our Return & Refund Policy.

Nothing in this Legal Notice restricts or removes any mandatory statutory right of withdrawal.

8. Statutory Consumer Rights

Customers purchasing as consumers in Poland may have mandatory rights under Polish and European Union consumer protection law.

These may include rights relating to:

• delivery of goods;

• withdrawal from distance contracts;

• non-conforming or defective goods;

• repair or replacement;

• price reductions;

• refunds;

• complaints; and

• other statutory remedies.

These statutory rights apply independently of any additional commercial warranty that may be offered.

Nothing on this Website is intended to exclude, restrict, or reduce rights that cannot legally be waived.

9. Complaints

Customers may submit complaints concerning products, orders, delivery, payments, or services by contacting:

Email: support@lowusn.shop
Telephone: +64 21 768 684

When contacting us about an order, please provide your order number and sufficient information to allow us to identify and review the issue.

We will handle consumer complaints in accordance with applicable legal requirements.

10. Intellectual Property

Unless otherwise indicated, content appearing on lowusn.shop, including:

• text;

• product descriptions;

• photographs;

• graphics;

• illustrations;

• logos;

• icons;

• videos;

• designs;

• Website layouts; and

• other original materials

is owned by PINK INVESTMENTS LIMITED, licensed to us, or otherwise used with appropriate authorization.

Such content may be protected by copyright, trademark, and other intellectual property laws.

Website content may be viewed and used for ordinary personal and non-commercial purposes.

Unless permitted by law or authorized by the applicable rights holder, users may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected Website content.

11. Trademarks

Company names, product names, logos, trademarks, and other identifiers displayed on the Website may belong to PINK INVESTMENTS LIMITED or their respective owners.

Nothing on this Website should be interpreted as granting a license or right to use any trademark without the permission of the relevant rights holder.

12. Accuracy of Website Information

We make reasonable efforts to keep the information on lowusn.shop accurate and current.

However, occasional errors, omissions, or technical inaccuracies may occur.

These may concern:

• product descriptions;

• images;

• specifications;

• prices;

• availability;

• promotional information; or

• shipping information.

We may correct genuine errors and update Website information where reasonably necessary.

Nothing in this section permits us to disregard an existing sales contract or mandatory consumer protection law.

13. Product Images

We make reasonable efforts to display product images accurately.

However, colors or visual appearance may vary slightly depending on:

• screen settings;

• device displays;

• lighting;

• photography; or

• reasonable manufacturing variations.

Any such variations do not affect statutory consumer rights where the goods fail to conform to the contract.

14. Website Availability

We aim to keep lowusn.shop available and functioning properly.

However, temporary interruptions may occur because of:

• Website maintenance;

• server or infrastructure problems;

• network failures;

• security incidents;

• third-party service interruptions; or

• circumstances outside our reasonable control.

We may modify, maintain, suspend, or update Website functionality where reasonably necessary.

15. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited by law.

In particular, nothing on this Website is intended to exclude or restrict:

• mandatory consumer rights;

• liability for fraud or fraudulent misrepresentation;

• mandatory product liability;

• liability for intentional misconduct;

• liability for death or personal injury where it cannot legally be excluded; or

• any other liability that cannot lawfully be limited.

Any limitation of liability must be interpreted consistently with applicable Polish and European Union consumer protection law.

16. External Links

lowusn.shop may contain links to websites or services operated by third parties.

Third-party websites are operated independently from us.

Unless otherwise stated, we do not control and are not responsible for:

• third-party content;

• privacy practices;

• security;

• availability; or

• terms and conditions

of third-party websites.

Customers should review the applicable policies of third-party services before using them.

17. Shopify Platform

Our online store is powered by Shopify.

Shopify provides ecommerce technology and infrastructure used to operate the Website.

Unless expressly indicated otherwise, Shopify is not the seller of products purchased from lowusn.shop.

The seller is:

PINK INVESTMENTS LIMITED

18. Personal Data and Privacy

Personal data collected through lowusn.shop is processed in accordance with our Privacy Policy and applicable data protection laws.

For customers located in Poland or elsewhere in the European Economic Area, this may include rights provided under the General Data Protection Regulation (GDPR).

Questions concerning personal data or privacy may be sent to:

support@lowusn.shop

19. Cookies

The Website may use cookies and similar technologies for purposes such as:

• essential Website functions;

• shopping cart operation;

• checkout;

• security;

• analytics;

• customer preferences; and

• advertising, where permitted.

Where required by applicable law, non-essential cookies will be subject to appropriate consent choices.

Further information is available in our Privacy Policy and any cookie or privacy controls displayed on the Website.

20. Applicable Law and Polish Consumers

PINK INVESTMENTS LIMITED is established in New Zealand.

However, where we direct our commercial activities toward consumers located in Poland, nothing in this Legal Notice or our other contractual terms is intended to deprive Polish consumers of mandatory protections that apply to them under Polish or European Union law.

Any applicable choice of law must therefore be interpreted without prejudice to mandatory consumer rights.

21. Consumer Disputes

If you have a complaint or dispute concerning an order or product, please contact us first:

support@lowusn.shop

We will make reasonable efforts to resolve the issue directly.

Polish consumers may also have access to competent consumer protection authorities, courts, or applicable alternative dispute resolution procedures under Polish law.

Nothing in this Legal Notice restricts a consumer's right to use legal remedies available under applicable law.

22. Changes to This Legal Notice

We may update this Legal Notice when necessary to reflect:

• changes to our business;

• changes to our Website;

• operational changes; or

• legal and regulatory requirements.

The current version will be published on lowusn.shop with an updated "Last Updated" date.

Changes will not retroactively remove rights arising under sales contracts already concluded.

23. Contact and Legal Information

PINK INVESTMENTS LIMITED
Company Number: 194218

Registered Address:
19 Seabreeze Road
Mangawhai Heads, Mangawhai
0505
New Zealand

Website: lowusn.shop
Email: support@lowusn.shop
Telephone: +64 21 768 684

Standard Shipping: Free
Payment Method: Cash on Delivery (COD) where available

For customer service, legal inquiries, complaints, returns, or order-related questions, please contact:

support@lowusn.shop